In-Person Checkouts, Returns, Computer Access, Curbside Service and Other Limited Services to Resume

Here’s the latest on our services: 

Masks Now REQUIRED (Change starting August 1, 2020)
The Lomira Quad/Graphics Community Library will now require face coverings for all patrons age 5 and older starting Saturday August 1.

The Lomira Quad/Graphics Community Library remains firmly committed to protecting the health and safety of library visitors, staff, volunteers and our wider community.

Those without a face covering will be provided a disposable one free of charge. We are also happy to offer curbside service to you.

We know people may find this objectionable – but with rising case numbers in Wisconsin, we believe the added safety is worth it, as research suggests wearing a face covering can significantly reduce the spread of COVID-19, including among those who are not aware they are infected.

Ultimately, we are erring on the side of caution in an effort to keep people safe and to be able to continue providing vital services to our community, including computer and internet access, employment resources and educational tools that are as important as ever.

Checkouts/Curbside Service
Library materials can once again be checked out inside the building. We will also continue offering curbside checkout of books, movies and other materials for those who do not wish to enter the library or who cannot wear a facemask.

Returns
Library materials that are returned will be quarantined for a period of time before being recirculated. Returns are accepted in the outside book drop at any time. If you still have items you checked out before March 18th, please return them as soon as possible. We will backdate and you will not be fined. 

Current Open Hours & Curbside Hours:
Monday & Tuesday 1-6 PM
Wednesday 10 AM-6 PM
Thursday 1 PM- 4:30 PM
Friday 10 AM-4:30 PM
Saturday 9 AM-12 PM

The adjusted hours will allow time for staff to properly clean surfaces at the end of the day.

Hold requests
Due to the mandatory quarantine period for all items at all member libraries, you may see a slight increase in wait time for your requests and shipped items. We’re happy to check the status of your items at anytime and give you an update.

Overdue notices
If you receive an overdue notice for an item you have returned, please wait up up to 3 days for it to be cleared from you account. Returned materials are quarantined for a minimum of 96 hours before staff handle the items and items return into circulation. 

Closed Areas & Meeting Rooms
Our Meeting Room & Study Room remains closed. Our Book Store and Historical Records Room are now open. Please use these rooms alone or with members of your immediate household. 

Computers/Internet
Limited public computer access will be available for one hour per day. Our Wi-Fi network can be reached inside the building or in our parking lot near the library building. We also offer printing and scanning services.

Social Distancing & Building Cleaning

• We also ask that library users stay six feet away from other people and stay only as long as needed to access library resources. We ask that people stay home if they’re not feeling well.
• Staff will continue surface cleaning inside the building, hand sanitizer will be available to the public and library materials will be quarantined for an extended period before being recirculated.
• Sneeze guards have been installed at our service desks and 6-foot markings have been made to help guide in the case of lines at the checkout desk.

Reference/Research Questions
References services are available by calling or emailing the library during regular operating hours. In-person reference and research will be limited to reduce face-to-face contact between staff and patrons.  

Please Note:
As a public space, the Library cannot guarantee a germ-free environment or germ-free physical materials. Patrons agree to assume all risk and are personally responsible for their own safety when using the Library. Please consider the risks of a public space when using the Library. The Library staff requests that all patrons entering the building take precaution in the possible spread of infection.

Please continue to visit our website, follow our Facebook page or call for more information.

This post will be updated regularly as needed. Last updated 6/1/2020.

Due Dates, Holds and Fines
 

Q: I have materials checked out and libraries are closed. What do I do?

A: Items can be returned at anytime in our outside book drop

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How to Get an Updated Card to Access Digital Materials
 

Q: What if my library card is set to expire?

A: All patron accounts set to expire October 2019 or later have been extended.

Q: What resources can I use at home?

A: Check out our ebooks, audiobooks, magazines, instructor-led courses and videos with your library card!

Q: How can I get access to these resources if I don’t have a card?

A: You can register for a temporary card by clicking here: https://www.monarchcatalog.org/polaris/patronaccount/selfregister.aspx?ctx=62.1033.0.0.2 . Once we reopen, stop in at the library and we will issue you a physical card and replace your temporary barcode/login.

Q: What if I can’t login because I don’t know my pin?

A: We usually set your pin as the last 4 digits of your phone number. If that doesn’t work, email: csullivan@monarchlibraries.org. It may take a couple days for us to return your email.

Q: Do I need a special app to access digital resources?

Click on the Resources tab or eServices tab on our website. Or, in your app store search for:

• Libby or Overdrive (eBooks and audiobooks through Libby. eBooks, audiobooks and videos through Overdrive)
• RBDigital (magazines, audiobooks, Transparent Languages and magazines)

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Programming and Services

Q: Will you still offer programming?

A: Due to current restrictions we can not offer inhouse programming at this time. But watch for our summer library program and programs that can be completed outside of the library building.


Q: What about reference services, book recommendations, computer help etc?

A: We will try our best to continue to serve you virtually or by phone. Questions about our eServices, access to digital services, computer help and other routine questions can be emailed to: csullivan@monarchlibraries.org or you may call the library at 920-269-4115 during open hours and talk with a staff member.

Q: Are you offering curb-side pick-up ?

A: Yes, we are happy to continue to offer curbside pickup for patrons upon request.

03/16/2020

Dear Patrons,

Due to rapidly changing circumstances, the library will reduce hours Monday, March 16, to 1-5 PM, Tuesday, March 17, to 1-5 PM, and Wednesday, March 18, to 10 AM-12 PM. We will then be closed to the public until further notice.

This decision was not made lightly. The health and safety of our library patrons and staff is a priority for the Library Board of Trustees of the Lomira Quad/Graphics Community Library. Given the announcement of active COVID-19 cases in surrounding counties and the closure of all schools in the state of Wisconsin, it was determined that now is the time to take proactive steps to contribute to the effort to slow the spread of the disease.

We realize this impacts those of you who use the library greatly. All due dates for library items currently checked out will be extended to April 30. Our outdoor book drop will remain open during this time. However, if you have any symptoms of COVID-19 or are not able to return your library materials right now, please do not feel obligated to do so.

At this time, we encourage you to access the many digital services your library provides, such as eBooks, eAudiobooks, digital magazines, databases and online classes. Please visit our website for more information about our digital collections and services. All upcoming library card registrations will be extended to April 30 to allow for uninterrupted access of our electronic content.

We are continuing to monitor the situation closely as it evolves, to stay up-to-date on information and guidance from federal and state agencies, local government, health organizations, and other experts, and to communicate updates to you, our valued community members. We will be posting updates to our website and Facebook site.

Thank you for your patience during this time and we look forward to welcoming you back in the building when the time comes.

Sincerely,

Camrin Sullivan, Library Director

Lomira Quad/Graphics Community Library

Dear Patrons,

The safety of our patrons and employees is a priority to Lomira Quad/Graphics Community Library We are working to stay on top of this evolving COVID-19 situation by following guidelines from the Centers for Disease Control, WI Department of Health Services, and the Dodge County Health Department.

Our current plan is to: 1) prioritize the safety and health of our staff and patrons; 2) continue serving your library needs for the time being; 3) plan ahead for changing circumstances.

• Centers for Disease Control & Prevention: https://www.cdc.gov/coronavirus/2019-ncov/
• Wisconsin Department of Health Services: https://www.dhs.wisconsin.gov/disease/covid-19.htm
• Dodge County Health Department https://www.co.dodge.wi.gov/government/departments-e-m/human-services-health-department/coronavirus-information

What can you do?

As the State of WI says: Wash your hands. Cough into your elbow. Stay home if sick. 

According to the most recent information from the CDC, for most people, the immediate risk of being exposed to the virus that causes COVID-19 is thought to be low. We encourage any concerned patrons, especially those in high-risk populations, to stay home if they are feeling ill or are simply concerned about potential exposure. 

Please keep in mind, as a public space, the Library cannot guarantee a germ-free environment or germ-free physical materials. You need to consider if using library materials, or visiting the Library or other public spaces, is best for you and your family. As a reminder, the Library has many digital services available to you for free; check out our collections at https://www.lomira.lib.wi.us/overdrive/ and https://www.lomira.lib.wi.us/emagazines/.

What is the Lomira Quad/Graphics Community Library doing?

Staff and Patron Hygiene: We are making hand sanitizer and wipes available to staff, plus we are encouraging frequent hand-washing by everyone.

Library Services: We are developing staffing and service models should we need to reduce services.

Library Materials Cleaning: Collection materials are not disinfected when they are checked-in or as they are browsed or used in-house due to limited resources and supplies. We have removed items and furniture in the children’s area that are hard to disinfect and clean.

Next Steps: We are monitoring this developing situation closely, staying up-to-date on info from federal agencies, health organizations, and other experts. 

We will continue to communicate any further impacts to Lomira Quad/Graphics Community Library.

Thank you for working with us to keep Lomira a healthy community.

Sincerely,

Camrin Sullivan

Library Director